This is Jeffery Stanley. I mailed selene finance my insurance check to get it sign to get my roof done and they kept the check. Saying the contractors have to sign off and the check was mail to Nebraska. I am stuck with a leaking roof. I guess I will stop paying on the...Read more
My loan recently was sold from specialized loan servicing to this company and from the minute they Took over my account, my payments have been lost in the mail so they say . They blame me because they say I shouldn't send payments through the mail. My mail comes and...Read more
As per many attempts dating back several years ago my client tried to get a modification from this company ...In addition to this my client is doing a short sale to try to reconcile this financial obligation in which Christian Trust or Selene Finance are the true party...Read more
I received a letter in January to pay an overage Escrow amount to avoid change is mortgage terms. I paid the overage on 2/1/2018 to avoid a change in my monthly mortgage payment. They changed the mortgage amount anyway and will not address this complaint. Very...Read more
Thw Real Slogan Should Be , " Selene Financial is Here to Take your HOME From you ...TOO MAKE. PROFIT !!! Because We Don't Have to Follow any Laws ...We Break them and then WE HIDE BEHIND OUR ATTORNEYS.., I BELIEVE THEY GET AWAY WITH ALL OF THESE ILLEGAL ACTS , YOU...Read more
This company is ridiculous! They "say" they sent info regarding an increase on escrow account, but funny I receive everything else but that so I try to make my "regular" payment that I have had for 6 months since I have been "bought" by this horrible company and they...Read more
I didn't like
- Simply they do not care about homeowners
- Are unreasonable disgustingly
- Should not be permitted to service mortgages
My mortgage was "acquired" by Selene, "acquired" because I am not sure if this is a shell company. I was unfortunate to have Selene since June 2017. I refinanced with SunTrust in December to rid myself of Slimy Selene. Bogus charges I had to fight... Misapplication of...Read more
My loan was originally with Bank of America which over a 4 year period increased my house note by $400/month. Then the loan was sold to Selene finance about 4 years ago and since then my house note is back down to where it originally was when I first started with Bank...Read more
Selene Finance - The worst experience I've ever had!
Bank of America sold my loan to Selene Finance. Ive emailed and called so many times trying to get my situation cleared up. HOWEVER, I've been given the run around from this customer sevice person to the next. I was even told by one the customer service person, the Mr. Kenneth Ramsey who is there supervisor, dont have a direct contact number!
They started servicing my account in November of 2016. I was in the middle of an insurance claim and I spoke directly to someone handling my account for the first time September 2, 2017. Reps are rude, you call one number and you get bounced around the country! They...Read more
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