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I have worked over 500 short sales as a broker. Selene Finance has requested the same documents over 10 times - I have sent them to 4 different numbers all 10 times - I have been in the DOCUMENT COLLECTION for over 2 months - NEVER HAVE I HAD THAT HAPPEN.

NOW they have scheduled an auction date for 6/26/16. Trying to find the CEO, board, president email so I can send all the documents to them.

Now every time I call they tell me it is CLOSED - I have talked with Kenneth the supervisor several times to escalate it - and it seems to not help. SOOOO FRUSTERATED

Reason of review: Poor customer service.

Location: Rocklin, California

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Guest

We are trying to buy one of their properties and have given them everything they have asked for and continue to *** us around.

Guest

Did they follow through with your sale date, or did they cancel it and try to make you another deal? I have been fighting with them over my mothers home for over 2 years and it is a nightmare.

They cancelled our auction date and want to finally work out the modification, however it is written so stupidly that I do not trust them. They have all of these stipulations in there and when I question it, they say, "Oh we know that isn't something you can do, it just has to be worded that way."........ Well, Im not handing you my $5000.

with fishy wording. They are horrible!!

Guest

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