200 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Starters, have not received statements in years. Their new portal sucks.

Tells me my account data cannot be verified. Sent in ACH paperwork in May, never received any sort of confirmation. Mailed June check. Called customer service, said i didnt owe a pymt till August 1st.

Guess what a payment was debited today, July 1st with no heads up. Im beyond frustrated.

Customer service cant do anything, the girl was nice but she couldnt access our account either. Need a refund since we were told no pymt due till Aug, even the automated phone system states no pymt due till Aug.

We need a class action lawsuit!

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Selene Finance Reviews

  1. 100 reviews
  2. 6 reviews
  3. 3 reviews
  4. 2 reviews
  5. 3 reviews
Selene Finance reviews