They started servicing my account in November of 2016. I was in the middle of an insurance claim and I spoke directly to someone handling my account for the first time September 2, 2017. Reps are rude, you call one number and you get bounced around the country! They...Read more
My parents passed away and left properties in foreclosure state. Chase bank had the mortgages , they sent to Selene to service them. One property was vacanted and we tried to sell it in a short sale , sent in all the paperwork, had a buyer. Everything was good I was...Read more
Our loan was sold to Selene by Bank of America a couple years ago. We had no issue with them until it was time for the PMI to drop off. In February of 2017, when we knew the next monthly payment would put us below 80% of the original purchase price, we emailed their...Read more
Selene Finance - SELENE loss draft department sucks
They have to endorse your insurance check thats taking a 2 months to get my home repaired. Because of this disburstment method they put you through and then waiting on a inspector to come review your repairs before anymore money can be sent to repair more thats takes weeks and months to get your own home repair...This MORTAGE COMPANY IS TERRIBLE BAD...RUN IF YOU HEAR THIS COMPANY NAME...
Selene Finance Mortgage Review
The very worst they send foreclosure notice if you are behind by one month and up your mortgage at a whim
Short Review on January 12, 2017
Took my house I didn't know what is sale date.
Selene Finance Customer Care Review
As well, my mortgage was sold by Bank of America to Selene Finance 3 years ago. To date, I have not had an issue with them, and in fact, have found them to be very helpful when needed.
After two and one half years of going back and forth with B of A in trying to get what was initially promised...a Department of Justice Loan Modification, the senior VP, Daniel Whitehead from B of A told me that I was down to just two criteria...valuation and income,...Read more
Selene purchased a loan the day before foreclosure from our lender. It was a purchase money 2nd and under AZ law, when the 1st is foreclosed, the 2nd can't be collected. We contacted Selene, provided info & sighted law and they acknowledged our letter & info that they...Read more
USUALLY ALL PLACES YOU CAN PAY ON THEIR AUTOMATED TELLERS, EXCEPT HERE IT HAS TO BE IN THEIR WORKING HOURS.. SO WHY SHOULD WE GET PENALIZED WITH LATE FEES BECAUSE OF THEIR AUTOMATED AFTER HOURS BULL ***...OR IF YOUR LOCKED OUT FROM THE WEBSITE YOU ALWAYS HAVE TO CALL...Read more
These people are terrible and they are fooling people with false promises, tearing families apart. I am being evicted right before Christmas almost to the day and I did not sign the mortgage related papers or contracts. They have had no contact with me and are evicting...Read more
I didn't like
- Should not be permitted to service mortgages
- Cannot call me anymore
- Are unreasonable disgustingly
How does a person get around them to keep the house??? HELPRead more
My wife has a mortgage with Selene Finance to my definition the worst *** company in their country they are nothing but Crooks how they keep in business I don't know why the feds Do not drop in on them and shut them down they got our loan from Bank of America which...Read more
My mortgage was sold 6 months ago to Selene Finance. Every month after paying my mortgage I get a massive bill for past due amounts that no one can explain ( massive as in over three times what our monthly mortgage is). When I call they say to disregard the statement...Read more
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