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1.3 Based on 34 reviews
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  • Customers don't like
    • Simply they do not care about homeowners 7
    • Are unreasonable disgustingly 4
    • Should not be permitted to service mortgages 3
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So unfortunately we lost our home and at the end of this torturous road we were offered the cash for keys program. That was somewhat helpful. They offered us $2000. We had a move out date and everything had to be out of the house. We were unable to do this and some things were left behind. So Selene decided to give us $1500. It was wintertime crazy move! In any case our financial state was not good at the time so we took the $1500. Then the form... Read more

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When Bank of America sold my mortage to selene finance co. I have had nothing but, a whole lot of confussion.They have cancelled my home insurance and flood insurance several times on me. After trying to talk to a ceo, after several pepole who knew nothing about it, the ceo requested I go get my own insurance from a insurance co.Why they cancelled the orginial insurance I had when I bought this place 8 yrs. ago I do not know?They want me to pay... Read more

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Im a contractor who worked on the home of someone with a Selene mortgage. The insurance companybwas required to include Selene as a payee on a #33,000 check. It took Slene 7 months to endorse the check !!!!! The stone walled at every turn to the point we had to threaten to sue them to get them to sign over the check. They are POS idiots. Worst company in the WORLD.

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Please send me the addresses of all the homes the folks here have lots to them give me their full address and your name so that I can trace how Selene tracks homes and wholesales them to other banks...this is urgent ...I can also help you recuperate financial Loses... (916) 588 6539. There are many options that I can present that are not in the public eye and that you as a Citizen of the Republic you have. I am looking... Read more

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I have been making prepayments ever since Selene took over my loan. Unfortunately there system does not recognize prepayments and places the whole payment in a suspense account. It appears that it takes their cashiering dept in excess of 90 days to make the applicable transfer the payments to principal and interest in the meantime I have received 6 phone calls during the last month attempting to resolve my "late payment" issue. Unfortunately... Read more

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My loan has been sold and/or serviced at least 5 times since 2006. Up until about 2 yrs ago, it was with Bank of America. Since then, it was transferred to Selene after it went into foreclosure and BOA cashed out there insurance. Selene sent out a modification app as soon as I requested it and multiple times after. They re-sent the docs each time I asked. They had been more than willing to work out a plan with us and although they did move... Read more

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I was transferred to Selene Finance by Bank of America. I found out when I tried to make my usual 1/2 payment 8/5/2016. I received a "goodbye letter" from Bank of America on 8/11/2016. Payment to Selene was due 8/1/2016. I called Bank of America to get their information and called them on 8/11/2016. Selene didn't send a welcome letter. But sent a delinquent letter out on 8/15/2016. I made my 1st payment 8/11/2016. My final month payment... Read more

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I am an older American, so I have been through my share of dealing with financial institutions (I guess you can consider Selene a financial institution although I do say that with much reservation). I have never dealt with such a confusing, hard to get along with group. I have never missed a payment or been late, however you would think I have been as they call me no less than twenty to thirty times a month every month. They call before the... Read more

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I have tried to contact these clowns about a current owner of a property, I currently reside at because I am the tenant. The old landlord did not pay his morgage and it has been aquired by new ownership. All I wanted to know is the new landlord's phone no# to discuss payment of rent. They refuse to give me this simple request fore I am not " authorized to the account " . If i was authorized, i would be the owner of unsaid property and would not... Read more

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I NEED to take Selene Finance to court, time is running out and they have doubled my mortgage payment. After 8 months of run around I was denied a Loan Modification because "I don't make enough money". Taylor & Bean, then Bof A then Selene....... horrible!!! I have no where to go, my mother is handicapped and I am a single mother. People keep calling me offering to help but they want me to stop paying Selene and to pay them instead, what am I... Read more

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