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They started servicing my account in November of 2016. I was in the middle of an insurance claim and I spoke directly to someone handling my account for the first time September 2, 2017. Reps are rude, you call one number and you get bounced around the country! They...
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1.0
#1104263
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My parents passed away and left properties in foreclosure state. Chase bank had the mortgages , they sent to Selene to service them. One property was vacanted and we tried to sell it in a short sale , sent in all the paperwork, had a buyer. Everything was good I was...
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Anonymous
Efrain Salazar

I tried to make a short sale,deed and lieu and nothing works with Selene.Always they denied using all excuses.A paper was missing,too late for a date,etc,etc.They took my hou...

#1087456
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Our loan was sold to Selene by Bank of America a couple years ago. We had no issue with them until it was time for the PMI to drop off. In February of 2017, when we knew the next monthly payment would put us below 80% of the original purchase price, we emailed their...
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1.0
#1050692
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Selene Finance - SELENE loss draft department sucks

Selene Finance
#1100811
They have to endorse your insurance check thats taking a 2 months to get my home repaired. Because of this disburstment method they put you through and then waiting on a inspector to come review your repairs before anymore money can be sent to repair more thats takes weeks and months to get your own home repair...This MORTAGE COMPANY IS TERRIBLE BAD...RUN IF YOU HEAR THIS COMPANY NAME...
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Selene Finance Mortgage Review

Selene Finance
#1010881
The very worst they send foreclosure notice if you are behind by one month and up your mortgage at a whim
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Short Review on January 12, 2017

Selene Finance
#990217
1.0
Details
Took my house I didn't know what is sale date.
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Selene Finance Customer Care Review

Selene Finance
#985460
4.4
Details
As well, my mortgage was sold by Bank of America to Selene Finance 3 years ago. To date, I have not had an issue with them, and in fact, have found them to be very helpful when needed.
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After two and one half years of going back and forth with B of A in trying to get what was initially promised...a Department of Justice Loan Modification, the senior VP, Daniel Whitehead from B of A told me that I was down to just two criteria...valuation and income,...
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offconsumerpissed
off***sumer***ed

Sorry to use logic here, but if you have two mortgages and both properties are being foreclosed, why not sell one of them?

#1013997
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Selene purchased a loan the day before foreclosure from our lender. It was a purchase money 2nd and under AZ law, when the 1st is foreclosed, the 2nd can't be collected. We contacted Selene, provided info & sighted law and they acknowledged our letter & info that they...
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#998157
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USUALLY ALL PLACES YOU CAN PAY ON THEIR AUTOMATED TELLERS, EXCEPT HERE IT HAS TO BE IN THEIR WORKING HOURS.. SO WHY SHOULD WE GET PENALIZED WITH LATE FEES BECAUSE OF THEIR AUTOMATED AFTER HOURS BULL ***...OR IF YOUR LOCKED OUT FROM THE WEBSITE YOU ALWAYS HAVE TO CALL...
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#991470
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These people are terrible and they are fooling people with false promises, tearing families apart. I am being evicted right before Christmas almost to the day and I did not sign the mortgage related papers or contracts. They have had no contact with me and are evicting...
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Anonymous
Anonymous

The most unscrupulous bunch we have ever worked with. You play who's on first and they keep tacking on enormous fees without notice or why and you can't get a straight answer...

1.0
I didn't like
  • Should not be permitted to service mortgages
  • Cannot call me anymore
  • Are unreasonable disgustingly
#973548
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How does a person get around them to keep the house??? HELP
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Anonymous
Anonymous

file a complaint with the Attorney General office/And anyone else you can until you are heard.

Anonymous
Anonymous

File bankruptcy ch. 13

1.0
#971867
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My wife has a mortgage with Selene Finance to my definition the worst *** company in their country they are nothing but Crooks how they keep in business I don't know why the feds Do not drop in on them and shut them down they got our loan from Bank of America which...
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1.1
#965188
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My mortgage was sold 6 months ago to Selene Finance. Every month after paying my mortgage I get a massive bill for past due amounts that no one can explain ( massive as in over three times what our monthly mortgage is). When I call they say to disregard the statement...
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Anonymous
Anonymous

We are having this same problem

Anonymous
Anonymous

I have had the same problem with Selene and the transfer of my mortgage to them they lost one payment during the transfer more than two years now and I am still trying to loca...

#954013
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